How to check email history of an employee?

The Keka HR portal has a feature called "Email History" that lets administrators track all emails sent as a result of actions taken on the portal. This feature is useful for identifying errors, like missed emails, so organizations can correct issues with email triggers or sending errors. This helps ensure all necessary emails are sent on time, and communication stays smooth.

To check an employee's email history, go to the Org (1) section on the left panel and then navigate to the Employees (2) section. Click on Logins (3) and you then should be on the Login Registrations (4) page.

Here you can see the information about all the registered employees. Now open the mention under the Actions column and click on Email History.

This will open up the Email Status and History window where you can view all the emails from this employee's account. 

The emails can be filtered out for a particular date range and can also be searched out using text.

If you wish to learn how to enable/disable email triggers, refer to this article.

In case of any further queries, please don't hesitate in reaching out to the support team.