On Keka, admins have the ability to disable an employee's self-service portal login, typically due to reasons like resignation or employee absence. However, there may be instances where the employee rejoins the organization and their login needs to be enabled again. To do this, follow the steps below to enable the login for a previously disabled employee:
Go to the Global Search Bar (1) of the Keka Portal and search for the name of the employee whose employee login needs to be enabled.
Once the employee's profile opens, click on Actions (2) and select Enable Login (3) from the dropdown.
Once you click on Enable Login, a dialogue box pop-up will appear on your screen, and click on Confirm(1).
The employee can now log in to the Keka portal using their credentials.
If you require any further assistance please reach out to our amazing support team, they will help you out for sure.
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